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Philadelphia Flyers become first NHL team to issue refunds for postponed games

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Joe De Falco
May 6, 2020  (7:04)
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Following the NHL's suspension of the 19-20 season amidst the COVID-19 (Coronavirus) pandemic, fans across the NHL were left hockey-less. Some of them, hockey-less with purchased tickets sitting in limbo as the season remains suspended, dating back to March 12th.

As the suspension and pandemic continue, many were left wondering what will come of the tickets they've spent their hard earned dollars on.

On Tuesday, the Philadelphia Flyers addressed said concern.

The organization has issued an option for either refunds, or credit towards tickets for next season for those fans who were left in wait.

The Flyers organization issued the following statement;

In these unprecedented times, we appreciate our fans' patience as we navigate through uncertainty surrounding how and when Flyers hockey will resume at the Wells Fargo Center.

While we remain hopeful that the 2019-20 season will resume, we have proactively updated our ticket policies for the regular season games that have not yet been played as a result of the COVID-19 pandemic.

Flyers fans holding tickets for any of the six remaining home games in the 2019-20 season will receive credit to apply against future scheduled payments or the option to request a refund.

- Season Ticket Members will receive a credit for the six unplayed home games in the 2019-20 season, to be applied to their 2020-21 season payment due in June.

- All Season Ticket Members were given the opportunity to defer their April and May payments. Applying this credit to their June payment will further alleviate Members' needs to make payments toward their 2020-21 Season Memberships at this time.

- All other Plan Holders will receive a credit that they may apply toward future tickets or may opt to receive a refund.

- Purchasers of single game tickets will receive an automatic refund, which will be returned in the same manner as it was paid in the next 7-10 business days.

- Purchasers of group tickets will be contacted by their ticket representative for credit and refund options.

- Fans who purchased tickets through a secondary website (e.g., Stubhub, etc.) will need to contact that site for refund options.

While it's clear that those who have purchased tickets would ideally prefer to attend games at Wells Fargo Center, in these uncertain times, it's good to see the Flyers organization do what they can to take care of their loyal fans.